Tips to Meet the Needs of Today's Traveler
Brought to you by TTEC
Travel and tourism continues to be a booming industry that fuels much of the world’s economy. It’s also an industry that is undergoing significant change, as technology makes it easier to research destinations and travel at a moment’s notice. As more people crisscross the globe, exceptional customer experiences are more important than ever.
This e-book provides insight on the needs of today’s travelers, and how their evolving expectations can be met with digitally-driven, customer centric experiences.
TTEC (NASDAQ: TTEC) is a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world’s most innovative brands. The Company provides its outcome-based customer engagement solutions through TTEC Digital which designs and builds customer experience consulting and technology solutions and TTEC Engage which operates customer care, growth and trust and safety services. Founded in 1982, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel. The Company’s 49,500 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. To learn more about how TTEC is bringing humanity to the customer experience, visit www.ttec.com.
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