WHO ATTENDS

Customer experience leaders across all all travel industry subsectors will benifit form this conference:

JOB TITLES INCLUDE:

Customer Experience and Success

Chief Customer Officers
Vice Presidents, Heads, Directors, Managers,
Leads of:

  • Customer Experience/CX
  • Guest Experience
  • Member Experience
  • Digital Customer Experience
  • Customer Engagement
  • Customer Insights
  • Customer Loyalty
  • Voice of the Customer

Customer Service

Vice Presidents, Heads, Directors,
Managers, Leads of:

  • Customer Service
  • Customer Support
  • Customer Operations
  • Contact Center
  • Call Center
  • Customer Satisfaction
  • Service Excellence

Marketing

Chief Marketing Officers
Vice Presidents, Heads, Directors,
Managers, Leads of:

  • Channel Management
  • Digital
  • Digital Strategy
  • Influencer Marketing
  • Content Marketing
  • Strategic Enablement
  • Marketing & Communications
  • Marketing Strategy
  • Marketing Operations

Experience Design

Vice Presidents, Heads, Directors,
Managers, Leads of:

  • Service Design
  • Service Delivery
  • Experience Design
  • Global Experience & Design